During Your Stay
Patient Rights
At Woodland Memorial Hospital, each patient is entitled to compassionate and professionally competent care delivered with respect for individual dignity. All hospital personnel must comply with specific patient's rights. View a complete list of Patient Rights.
For Your Safety
Expect staff to ask your name and look at your armband frequently. This is part of the patient identification process. Help prevent infection by washing your hands whenever possible. Expect staff to do so also. Don't be afraid to ask staff to explain medications and treatments. If something doesn't seem right, ask.
Family Spokesperson
As a patient, you may designate individuals who can receive some Protected Health Information about your condition. You will be assigned a Patient Identification Number (PIN) by your nurse when you are admitted. You may give this PIN to persons you want to have information about you. Staff will give minimal information about your condition to individuals who do not have the correct PIN.
Visiting Hours
General visiting hours are 8 a.m. to 9 p.m. Children under 12 should be accompanied by an adult when they come to visit you. Some patient care areas, such as the Family Birth Center, Intensive Care and Mental Health have special policies for visitors. For specific hours, please check with your nurse.
Meals
Patient meals are served three times a day at the following times:
- Breakfast: 7:15 to 9 a.m.
- Lunch: 11:30 a.m. to 1 p.m.
- Dinner: 5 to 6 p.m.
Interpreter Services
Interpreter services are available for individuals needing assistance with language translation and for those who are hearing impaired. Spanish language interpreters are available Monday through Friday from 7 a.m. to 5 p.m. For interpreting assistance after hours, on weekends, or for languages other than Spanish, Woodland Healthcare offers the International Interpreter Line. Interpreting services for the hearing impaired are available through the Norcal Center on Deafness. To request interpreting services, please contact your nurse.
Telecommunication Devices (TDD)
The hospital offers telecommunication devices (TDD) for the hearing impaired. To request telecommunication devices (TDD), please ask your nurse.
Tobacco Free Facility
At Woodland Healthcare we are committed to caring for the health and safety of our patients, visitors, and staff. In keeping with the California State Law that prohibits smoking in public places, Woodland Healthcare is a tobacco-free facility. This means that smoking and the use of any tobacco product is strictly prohibited anywhere on our campus grounds, including our buildings, parking lots, and walkways. This policy applies to everyone, including patients, visitors, medical staff members, volunteers, vendors, and employees.
People who smoke or use tobacco will need to refrain from doing so on our campus. Nicotine replacement therapy can be ordered for patients. If you are a patient and you smoke or use tobacco, please consult with your physician. Upon request, we can provide smoking cessation resources or we can refer you for follow up assistance with the American Cancer Society.
